Heads of Europe’s retail financial services providers frequently demand:

“What returns will technology investments achieve?”

“How are our competitors managing their IT spend?”

“How can we make sure our IT delivers more?”

Heads of Retail Finance, CIOs, IT Directors, Heads of Technology and other senior managers investing in IT need look no further: European Retail Finance (ERF) holds the answers.

Published in association with The European Banking Federation ERF is a unique management resource tracking the returns on technology investments across Europe’s retail financial services. SPG Media has spent hundreds of hours speaking with C-level executives with an average technology procurement budget of €10 million+ to develop the concept. Our audience has highlighted the need for a comprehensive (print and online) knowledge resource, which details the why’s, the how’s and the ROI of technology investments in retail financial services. ERF is published to meet these needs.

Our bi-annual report contains a wealth of white papers and ROI briefings from banking, insurance and the broader retail financial services arena: all of it newly researched, all of it free to access. Our website will shortly incorporate a unique knowledge archive that is free to access for Heads of Retail Finance, CIOs and IT directors, featuring research, analysis and commentary.

ERF’s content focuses on Operational Strategy, Risk/Compliance, Customer-Facing Technology, Back-Office IT, e-Banking and all other issues impacting how financial services seek to harness technology - everything you need to know about how IT can make the critical difference.